Carpet Underlay Online Terms and Conditions

4. Delivery
Our deliveries are made 98.2% on time.
Whilst ever effort is made to ensure your delivery arrives with you in the specified time scale,we are aware that under certain conditions and in circumstances that are outside our control,late deliveries sometimes do occur.We are unable to accept any claim for late deliveries however it has occurred.
5 Exchange and Refunds
If your goods are incorrect, faulty or damaged on delivery we will exchange the product or issue a full refund to you including delivery and collection charges.
Refunds will be paid within 14 days of receipt of the returned order.
How To return items:
Email our Customer Services team at customerservice@carpetsdirect.karoo.co.uk.
They will arrange for the collection of the unwanted goods.
We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of Carpets Direct (GB) Ltd.
Please ensure that you have received and checked your order in full before booking any fitters and contractors as we will not be held responsible for fitting or call out charges.
If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.
All sizes quoted are approximate.
In connection with building work Carpets Direct (GB) Ltd cannot advise on building regulation issues.
These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.
In these terms and conditions:-
"Carpets Direct (GB) Ltd" means, Carpets Direct (GB) Ltd and any other connected organisation that supplies the goods ordered by you and any successor to its business;
"We and Us" means Carpets Direct (GB) Ltd either alone or together with you, as the context requires;
"Working day" means every day of the year except weekends, and English statutory and public holidays;
"You" means the person ordering goods subject to these terms and conditions;
Privacy
We only use your details to process and deliver your order.We do not sell or use your details in any other way,we do not send random marketing emails or sell or use your email address (called spam)for any other purpose but to process your order.We conform to the Data Protection Act of 1988.
Copyright
All images on this website are the property of Carpets Direct (GB) Ltd and the property of the companies who have allowed us to use the items.